Digital Bookstores


There is something about books that makes me satisfied. If you don't see that in the fact that I'm a writer, then you need to see how thrilled I get when I walk into bookstores. I feel I could stay there for hours... linger between the shelves and stands, check book covers, synopses, and spines; it's such a magical atmosphere for me and I'm sure many people feel the same, which is why bookstores embedded reading areas within their space and some planted small cafés and lounges; they know we need an excuse to stay longer.

But while I feel like I want to share this passion with you, I had no other choice to do it but use my tablet, a very convenient device. Tablets are the future of easy writing, easy reading and easy access to the internet. With my tablet, I control my house lighting system, do my mail, scan documents, share photos, update and read my social media profiles, read the news and write articles such as this. Tablets are well equipped to take the place of conventional devices that originally do all such tasks, in a much more convenient manner.

Having said that, I look at those books stacked in the bookstore where I'm sitting now, and wonder, in a time when I could download and save the entirety of this bookstore on my tablet, are bookstores on their way to become a dying breed?

Let's review the process that puts ideas on a shelf of a bookstore near you.
An idea takes a meaningful form, a writer writes it, an editor edits the writer's manuscript, a publisher prints the manuscript and markets the book, a distributor distributes the book, and a bookstore buys the book and displays it on a shelf for you.

We all realize that conventional marketing methods are no longer the best or most efficient. Social media and emails are better-targeted marketing mediums and hand held devices are a growing, successful and efficient platform that allows marketeers a wider and faster reach to consumers anytime, anywhere. More and more publishers and distributors are ditching the conventional horse wagon to the light speed of internet when it comes to marketing books.

Google is on their way to 'beam' wifi down on Africa using fleets of drones, and billions of humans with no access to technology today will soon communicate with the rest of the world. In our part of the world, those who only until a year ago looked down on smart phone users as sociophobes, today understand that smart phones make people better social creatures; smart phones did not kill communication, it killed distance.

What is it then that makes us want to own a paper book? Readers, including myself, have little connecting them to printed books other than emotional nostalgia, and in few years everyone who uses a hand held device would have downloaded and read at least one book electronically, and many would own few printed books and hundreds of digital books. There are dozens of readers on the market in addition to multi purpose tablets, and with the availability of wifi, downloading books becomes easier everyday. Digital books are much easier to distribute; light speed distribution that has no limitation to amounts being printed or stocked. Distributors and publishers would cut immensely on the cost of printing, storing, shipping and delivery which brings down the cost of the book itself and increases the margin of profit.

From the process that brings ideas from one head to the heads of billions, publishers and distributors will benefit more and do a better job by ditching the printed books and moving to ebooks.

What is it then that makes the business of bookstores stay unchanged for more than a millennium?

By offering digital books, buying, storing, and shelving would become unnecessary. A bookstore like the one I'm in now could keep the spirit of reading if it used less space for storing and shelving, and more for lounges and readers, all while reducing cost, killing risk, increasing profit and offering unprecedented variety!

Just imagine how many trees we could save if all bookstores transform from paper to digital.

Sincerely,
Nael Gharzeddine

Are you PR material?



Public relations as a profession is for those who are both, street smart and intellectual. In a PR agency, if you were a genius, creative writer, but you were not street smart, then you will stay a junior executive drafting press releases, translating articles, sending emails to media, and welcoming guests at the door of every event your clients do… for a long time. Like wise, in a PR agency, if you were a social butterfly that befriended every journalist in town and could predict a social trend or the public mood before anyone else does, but you hadn't the talent to eloquently draft a piece of literature that makes your client the star of tomorrow, then you would become the CEO's personal assistant.

Public relations is probably the most time consuming, physically challenging, and mentally demanding line of work in the world of trade of information. Without public relations professionals, all products will become as valuable as the benefits they offer. Forget brand equity. Even presidential elections would run on coupons. Only public relations professionals could promote ideas using words, and they alone can attach nonmaterialistic, sentimental value to anything and make the whole world stand behind it or stand against it. Many brands and public figures have risen and fallen because of PR.

I remember the first thing I learned in PR was to befriend media people. I didn't really understand the idea behind the request; I was a nice person by nature. I thought if journalists were good people too, they could see the good man in me and we could hit it on right away. With time I realized the value of media for PR.

Media is the magic carpet that PR rides on to stun the public and make miracles. If the carpet likes you, you can fly hi. If it doesn't, you're not leaving the ground no matter what.

It is crucial for a PR professional to befriend journalists and media representatives, to establish friendly business relations that could pay back on a rainy day, or on all days of the year for that matter; want your news to show on the first page? Want your piece to come before the competition's piece? Did your client forget to invite an important editor in chief to that brunch? No sweat; good media relations could solve all that and more. Just like a magic carpet, media people could save your day no matter what volcano erupted under your feet; your client's stocks are crashing? Your client's CEO has been indicted of hiding information from the board? Your client's product is being made by a company enslaving two hundred thousand orphans in South East Asia? … if you are part of a good PR machine, media will sing to your rescue.

With all that said, one might think that PR is a profession of no principles. On the contrary, PR has ethics and values that are rarely found in other lines of business. To maintain relationships with the same yet numerous stakeholders for a long period of your career life, requires a trained and controlled will to treat everyone you know with respect and humility, and a well polished colleaguality between you and everyone on that boat you're sailing on; colleagues, clients, and media. Your word must be a word, and extending a favor to anyone who needs it must become your second nature. In PR, hiding the truth or cheating could help to overcome a hiccup, but should never be used as a strategy on the long run. What is far more professional and effective is to treat a problem head on, with the help of media, by downsizing the negative results and announcing steps and decisions taken to deal with the problem and perhaps prevent the likes of it from occurring in the future. It is far more professional and effective for your client to show his stakeholders remorse and ask for forgiveness than to deny wrongdoing like hiding a corpse under a rug. PR, more than any other profession, requires continuous education. A successful PR professional is the one that reads everything his eyes could see, and searches for information no matter where it may be found, not limited to career advancement or to business growth, but to personal development in every field in life there is. That is the only way you could compete in the world of PR and to be ready to help and promote any client that could choose to work with you. That is why PR is a profession for the intellectual.

For those of you willing to venture into public relations, you need to be ready to stay up long and tiresome after hours working on the details of your client's event. You need to eat your anger and frustration as you multi task, delegate, get jobs from above, and manage to maintain professional form and sanity. You should be ready to be blamed for that small, small, insignificant mistake you have done no matter how perfect an assignment you had finished, and you should take the blame with humility and whisper to yourself that you will try never to make a mistake ever again. And that's all in the office, while outside the office you must be the wizard that everyone loves hanging around or spending time with, especially your clients and journalists, when? On your weekends and on your personal leaves. You will share your personal time with your client and media people, and try to be the best friend that ever existed. You need to know everything about cuisines and places to eat, vacation spots and entertainment for all ages, latest trends in clothing and home furniture, gadgets and innovations, health tips and home remedies, poetry, literature, art and anything in the cultural agenda of the city you live in.

This might seem a lot. But if you could do it with grace and keep the humble, normal looks of a regular professional who wears a neat suit and shows up to work every morning, on time, then you are no longer common or regular; you are as close as we could get to being perfect.





Media Code of Ethics


Professionalism grants respect and trust to its members from the general public. No matter what the profession is, once a member of society is deemed as a professional, he/she is granted trust and respect.

But what does professionalism requisite from an individual? It requisites one main condition: adherence to the profession’s ethics. Alternatively, an unethical worker, considered unprofessional, does not prioritize the profession’s ethics above his/her own interests.

Almost anyone could be considered professional in what they do if they follow the over all conditions created by a relevant bureau or syndicate, or a group of professionals from the same profession. Can a trash collector be professional? In general terms, any person that abides by the set of regulations generally agreed to be the proper ethics for the profession, is a professional, be it a trash collector, a sales woman, a teacher, a gardener, and even an assassin! Indeed, even assassins have their ethics that set the professional from the novice, and that is a fair proof that some professions could be outlawed or unrecognized as organized professions under the law of a certain time and place. For instance, tap-dancing is not recognized as a profession in the Kingdom of Saudi Arabia, but that does not make an American professional tap-dancer unprofessional. Whale hunting is considered a profession in Japan and Norway, but not so in many other countries around the world, yet a professional whale-hunter is a professional never the less.

This leads us to conclude that professionalism is guided by ethics, which could or could not be recognized by the laws of states and communities. Needless to say, a profession that is recognized by a state as such is one that had developed over the years to implant its own standards and ethics within the legal system through syndicates, bureaus or institutions that represent members of the profession. Such laws have a main purpose: forcing professionals to remain professional, and correcting the damage of unprofessional members. Recognition of the state brings the legal system as a main player in organizing the practice of a profession thus transforming ethics into laws.

Journalism is a recognized profession in all modern states, but just like laws differ from one country to the other, so do the laws that guide journalism as a profession. What makes laws mature and grow are free markets. Because with free markets comes freedom of press. And with freedom of press, comes an increase in the public’s interest in knowledge and pubic information, which puts the state interest in conflict with the public interest on what is to be treated as the highest national interest: freedom of speech or national security?

Ever since the fall of communism and the growth of globalization, it has become generally accepted, that within a reasonable frame of freedoms, no matter what the political system (democracy or not) is, journalists are always expected to seek the truth while taking cultural sensitivities into consideration. With it came a general spread of Western capitalism, openness of markets, growth of media transnational corporations, the start of the age of information, and the rise of the religious right. All this made competition an inevitable devil to deal with. In the age of growth of information, in size and quantity, journalists are under so much pressure to maintain a polished image while trying to beat the competition.

When time is the currency, no market trades with ethics.

It is probably the most obvious when television stations rush to compete in coverage. In the 1980s in Canada, television stations bribed hunters to tag their journalists on seal hunts. Why? Because back then Greenpeace was aggressively campaigning against seal hunting in the North Pole and Northern Canada, the public was extremely sympathetic with the defenseless creature and appalled by the footage and images of blood trails over the stretches of ice and snow. Canadian television stations did not care if seals died or not, in fact, their bribery encouraged the practice. It was not about revealing the truth. It was about getting best coverage.

Some twenty years later, like many Western media transnational corporations, CNN was neither allowed, nor could afford, opening multiple offices in the third world. Instead, CNN took advantage of the widespread technology and appealed to the ego of young, third world residents to join an army of unpaid reporters. With that, CNN managed to cover remote events no other station managed to reach, and the price is obviously professionalism in reporting and the ethics and truth behind each report.

In Lebanon, the media generally lack credibility. The public highly questions the motives and political agenda of every report being done, no matter what station and what topic is at heart. For instance, when a station gives a criminal the opportunity to discuss a crime or the ethical motive behind the crime, people automatically tie the criminal to the political side that supports the station, this creating a chain of organized crime in their conscious consisting of a political party, a media institution, and a crime. It is thus the increase in competition and financial gain expected that puts pressure on the institution and the journalist to take unethical decisions.

This is not to say that ethics are set in stone. They are not. In fact, the most they could get to be is to be set in laws, which they are not either. Nevertheless, being a journalist is different than being a jeweler. A journalist cannot weigh all situations with the same ethics-balance. It is in fact a profession that entails adventure and risk and requires intelligence and mature assessment of every situation to be able to reach the truth without sacrificing one’s own life for it or reaching a dead-end. That is known as situational ethics.

I personally appreciate confrontation in journalism. It is with such an attitude that the public gets to know the truth no matter how hard it may be sometimes. The biggest loser of such an approach is the truth-revealer, or perhaps truth-hider, being confronted by a journalist. Audacity has taken place of elegance in journalism ever since the rise of civil rights and crumble of Catholic-media in Europe and North America in the mid twentieth century. It is not hard to respect an audacious journalist and disrespect his guest if the journalist manages to make his guest crack under pressure and reveal the truth, any truth that was previously unknown, even if it was a personal matter of no benefit to the public. You could find a popular journalist known for being able to make his guest cry, or one known to generate scandalous scoops on his show. Or a news journalist that mixes lies with truths and sarcasm to attack a public figure. While I highly appreciate the boldness of contemporary journalism, I still believe that news needs to be entirely true and newsworthy. I believe a journalist needs to put ego aside when performing the job.

But who am I to judge? And why would my opinion matter?

I am one of the millions of viewers, who constitute not only the clients of every media institution, but also the citizens of the world in which these institutions operate, and that is where my rights, and the rights of others, come from. But to put that in legal terms is much harder, because the media laws of one state do not apply to a media channel airing from a different state, or a different continent. And for local media, the laws, if any, happen to be ancient and obsolete in many countries. It is the fast development of technology that took media from the slow traditional to the absolute immediate, making them much more advanced than the laws initially made to guide the profession.

And here a question comes to mind: will the laws ever catch up with the progress of technology?

My answer is simple; they do not need to catch up with technology, they need to catch up with ethics. Ethics change, but not with the speed of technology. What is ethically incorrect in Lebanon is ethically incorrect whether the media is printed-paper, or virtual Internet. It might become ethically correct after a while, but then, it would be ethically correct on all mediums, no matter what the technology is. That is why I think what needs to be regulated is the main contributor to the profession, the journalist.

Journalists, like doctors, need to be judged not just by mistakes of practice but also by mistakes of ethics. They must be trained not to compete for the most selling news, but for the most newsworthy news. And while they achieve all that, they must abide by the basic principles of fairness and truth. All this must be done by boards and panels of professionals that do not have profit and gain in their priorities, but the rights to knowledge and expression as bottom lines.

It will remain possible to regulate the performance and outcome of media institutions, but in the absence of such boards that shape the individuals that are to be called professionals, I find it very difficult to grant professional licensing to journalists. In such conditions, it remains the responsibility of states and laws to protect individual privacy rights and collective cultural rights against a chaotic world of individuals aspiring to become professional journalists.

In states ruled by a fair legal system, the majority of people feel secure because of the trust they put in their laws. There, journalists tend to be less indifferent about breaking the law. In such circumstances when citizens feel under attack, they could resort to the law to regain their rights from vandalistic acts of journalists. Yet, in an open market that we live in today, every profession brings corrupt fruit. And it is easier in a field less organized than one with strict laws. In journalism, bribes and gifts are very common and do not constitute a break of any law, because journalism is freedom of press, and that is protected by the freedom of speech, and thus cannot be considered right or wrong, but essentially an opinion that has the right to be told. It is primarily unprofessional for a journalist to report information or opinion against the facts present. Whether it was a dinner, a drink, a cup of coffee, a family invitation, or a flat Down Town Beirut, I think that any kind of encouragement to form or change an opinion against facts is a form of bribery that journalists must not fall into.

Having said that, I do not think journalists are entitled to sainthood, nor should aspire for it. Journalism is a profession with a high degree of ethics involved, yet remains a profession that should be dealt with as a job. And while some journalists tend not to hold a degree in journalism or have experience in proper press release writing, it is a valid and proper use of talent to utilize ones abilities in writing to fulfill monetary gain. Speech writing and press release drafting is a much technical job that could only be done by those good at it, and it would be a waste of talent not to utilize one’s own talents in that field if one could, for there is much financial gain in it that does not jeopardize professionalism or job ethics and standards.

It is highly probably though that what a journalist writes could be taken by a private industry player or a public interest group as a tool, which requires attention from journalists who do not agree to the content of the speech they are selling. For instance, a speech against abortion written by a journalist who believes in the right to abortion could reflect negatively on the writer’s credibility as being framed as a spokesman of the highest bidder. Yet if the speech content agrees with the opinion of the writer then that is not bad in its own right, since a journalist, as any other citizen, is entitled to his/her personal opinion in matters of life. So, I personally think that whether a speech job is being paid for or done for free is an acceptable personal choice of a journalist, yet must not jeopardize a journalist’s credibility. And since credibility of journalism is synonymous with truth telling and objectivity in presenting facts, it becomes a highly unlikely matter if a journalist decides to get polarized politically in anyway other than patriotism. For, I consider any political devotion to any political entity smaller than a nation to be destructive to the credibility and mission of journalists. Needless to say, campaigning for one political player against another is of such unacceptable polarity, unless one player is a national hero, while the other seeks end of the nation.

Thus with regard to speech or press release writing, a journalist is advised to be cautious and if, in general, credibility is at risk, such outside work must not be taken, nor payments from sources who seek to adopt a journalist as a public figure. A journalist is also not to campaign for a politician against another in local political race.

Due to the sensitive information that journalists could come across, and due to the means at hand, journalists should not disseminate personal information of individuals of society, no matter how publicly in demand this information is or how publicly popular those individuals are. Information being sold or made public must be of public right, not personal in nature. The means of collecting this information must also abide by the norms and laws of state. For instance, information collected under torture is not considered legal or ethically collected. Similarly, information got by phone tapping or secret recording is not ethically acceptable and should not be used in journalism.

In summary, what follows is the list of ethics of journalism debated:
· Broadcast information that you know to be accurate, fair, and complete.
· Tell your audience what you don’t know
· If you make a mistake, tell your audience
· Respect the privacy of others
· Do nothing to misrepresent your identity
· Whenever you disclose information that damages a person’s reputation, disclose the source
· Leave the making of secret recordings to authorized officials
· Respect the right of all individuals to a fair trial
· Promise confidentiality to a source only if you are willing to be jailed to protect the source
· Pay for your own meals, travel, special event tickets, books, and records
· Accept only gifts, admissions, and services that are free of obligation and equally available to the general public
· Avoid outside employment or other activities that might damage your ability to report fairly or might appear to influence your ability to be fair
· Avoid making endorsements of products or institutions
· Guard against arrogance and bad taste in your reports
· Stay out of bushes and dark doorways
· Never break a law to expose a wrong


Sincerely,
Nael Gharzeddine

The Train and The Cliff

In the wake of the phenomenal increase in recurrence and magnitude of natural disasters, world governments seem to be more willing to do what would prevent what is definitely both worse and eminent.

Of course, realists running world super powers and its economic engines would not give liberal concerns for global warming any attention if those concerns had no power equivalence. I won't explain what global warming is, what causes it, and what actions could reverse its effects. It's a topic worth researching if you don't know enough about it. But what I am willing to explain is how our world governments evaluate natural disasters in being either reasonably disadvantageous or unaffordable. The sky has to fall before they would stop pumping carbon dioxide, and carbon shall become the currency of the 3rd millennium.

Fortunately, in the 21st century, no Texan claim that global warming is a hoax would find ears. But realists ruling the world will not become Eco-friendly even if their train was driving straight off a cliff. So, while some states live off the wealth of polluting industries, everyone gets swept with tsunamis, famine, drought, floods, hurricanes, and earthquakes. The world reached a genius solution... and the train is still heading towards the cliff.

The solution: Everyone is asked to curb their carbon footprint, but for those who won't, they must bribe those who do. I would have said 'they must pay', but the term 'pay' would necessitate some sense of justice and fairness in the deal, which can never be the case here. No amount of money given to poor and developing countries by developed and polluting countries could be considered fair compared to the natural disasters they are asked to live through. 'Bribe' is the proper term here because the act is pitiful, unjust yet forced as a compensation for a stolen right. What is a fair pay for a slave?

Now, in this 21st century slave market, carbon trade makes all states equally proud; if you're not of the proud states with low carbon emissions and a good carbon surplus, waiting to be compensated for the next tsunami that shall sweep your island or the next flood that shall paralyze your economy, then you must be of the proud states who keep pumping carbon dioxide and then go buying carbon credit, supporting needy economies and devastated nations who have no say but to take your money to renew their infrastructure and pay social welfare after every disaster.

Carbon is the new gold.
Watch your carbon footprint.

Sincerely,
Nael Gharzeddine

Invention vs. Innovation


What is the difference between innovation and invention ?

A question I asked to myself today while reading a report on CNN about an innovation-to-be that turned out to lack credibility soon before being hailed a great success.

I have no interest in mentioning names other than CNN and Reuters, the two media giants that smoked out the rats. But I shall summarize the story.

There is this online platform responsible for offering inventors a place to meet millions of investors, whose modest investments combined could give a convincing-invention the financial means to become an innovation. The platform has proven success in concept and application, and many artists, entrepreneurs and inventors have resourced worldwide support from it. Unfortunately, some brilliant marketers have taken advantage of the platform’s credibility to make easy money. They used already familiar products as actors of their science-fiction-invention. To collect their fortune, they only had to combine a new LED bulb that looks familiar but has fake powers, a smart phone app that must be created but does not yet exist, a lot of computer generated graphics of how an app could, if created, control color and intensity of a light bulb, that if existed would react to such an app, and then they left the rest of the marketing process for the presenter’s innocent looks and sincere tone of voice.
The result? Millions of dollars in investments from hundreds of thousands of people expecting to receive one or more of ‘the magnificent bulbs’ in return, in March 2013. Fascinated by the story, science-specialists (not sure if they are scientists or just enthusiasts) went on to analyze the data presented and to quickly spot an endless list of holes in the logic behind the invention. The thing that ended badly for the ‘innovators’, the online platform, and of course, for the many people who trust what they see and bet on it.

So, could this product have been real? Yes it could have, if the innovator had the technology to make it an invention. As long as he doesn’t, it remains science fiction!

The definition of science fiction is: Fiction based on imagined future scientific or technological advances and major social or environmental changes.

Maybe what the ‘innovator’ had hoped for was to create the product after raising funds enough to invest and embark on research and development. And maybe not!


An online platform that promotes inventions that only need funding to become innovations is expected to give you products that are out-of-the-box, fascinating, brilliant, much-needed, never-done-before… that and more. But they should, first and foremost, be based on proven experiments, not just plausible theories. That is the difference between invention and innovation. Invention comes first, if it strikes acceptance it becomes innovation. But innovation without invention has another name: fraud!

I can't teach anyone how not to fall for such scams because everyone probably has fallen, or would fall, for a well knitted lie, sometime. But if it is too good to be true, it probably is.

"I cannot teach anybody anything, I can only make them think." Socrates

Peace

Nael Gharzeddine

When Ideas Become Holy

When was it okay to look people in their face and say "I don't respect your beliefs"? It never was.
But does that automatically mean people respect one another's beliefs? Absolutely not.

Disrespect, as it seems, is not the thought but the expression.
It is okay to hate someone. It is okay to wish someone harm. It is okay to think and believe that someone else is worth less, worth nothing, or even worth getting rid of.
BUT IT IS NOT OKAY TO SPEAK IT!

Some questions that come to my mind when I hear those talking about disrespect of others' beliefs are:
Why do humans refer to everything in history by B.C./A.D. or Hijra?
Why do countries celebrate religious public holidays?
Why do several countries force citizens and expatriates to live by the laws of a specific religion, or derived mainly from one, which no man could ever appeal against?
What are honor killings and why do honor killers get reduced sentences in many societies?

Because people disrespect others' beliefs.

The fact that people in many places around the world still get persecuted and oppressed, lose their freedom and their lives just for thinking differently makes freedom of expression the holiest of holy concepts and beliefs. If we do not accept being told what to think, then we should not accept being told what to say. Being politically correct is a choice for each, being free to express is a right for all.

For the holy-sensitive: You are hypocrites if you ask others not to express their opinion of you, yet not care about what they think about you. If one of the two doesn't matter to you then you shouldn't care about the other. You ought to correct your critics' misconceptions. If it becomes bigotry, you could take legal, civilized action to restore your rights. Otherwise, you must accept even the unfairest of criticism.

peace

Nael Gharzeddine

The Black Year

I got a text message yesterday from a friend saying "... you always stress when your book release is around the corner ".

Indeed, he was right.

Tomorrow is the release of my second book, THE BLACK YEAR, and I am more than just stressed.

Readers and shoppers might not be familiar with the efforts done to make a new release successful, whatever the product is, may it be a new perfume, fashion collection, movie or book. Reference here is not to the actual act of making, the art of creation by the artist, designer, director, writer... but to the implementation of the release campaign; the one of giving birth. And from a man-writer's perspective, who would never be able to actually know for real how it feels to give birth, I can modestly imagine that releasing a book is as stressful, painful and rewarding.

Firday, September 14, 2012, is the release of The Black Year, the second installment of The Prophecies Of Karma, the first science fiction trilogy coming from the Middle East.

I dedicate this new book to my friend, source of inspiration and motivation, idol and diva, the brave May Mnassa. Dear May, I know this hasn't been the best year of your life, but I hope you get well very soon and wish you a long, long life to achieve more, and inspire your many fans, friends and family.

To all fans of Karma Nour and followers of Jamal Nader, I wish you find the greatest experience in reading The Black Year and I promise you a great sequel to follow, very soon !!


I hope this new born lands in loving hands, open minds, and many warm hearts to appreciate it.



XxX

Nael Gharzeddine